What's actually causing this

Garbage disposals jam when hard items (bones, pits, silverware) get lodged between the impellers and the grinding ring. The motor overheats and trips an internal breaker.

What you'll need

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Step-by-step fix

  1. 1

    Turn off the disposal

    Switch off the wall switch and unplug the unit under the sink, or turn off its circuit breaker. Never work on a disposal that could activate.

  2. 2

    Press the reset button

    Look for a small red or black button on the underside of the disposal. Press it firmly until you feel a click. This resets the overload protector.

  3. 3

    Unjam the flywheel

    Insert a 1/4-inch Allen wrench into the hex socket at the center bottom of the disposal. Work it back and forth until the flywheel turns freely in both directions.

  4. 4

    Remove the obstruction

    Use tongs or needle-nose pliers to remove any debris from the opening. Use a flashlight to check for items — never use your hand.

  5. 5

    Test the disposal

    Plug it back in, wait 15 minutes for the motor to cool, press reset again, then turn the cold water on before switching the disposal on.

What this costs in Cincinnati
DIY (parts only) $0–20
Hiring a local pro $200–400
Cost of doing nothing Water backup and sink unusable
Stop and call a pro if you see this
  • The unit leaks from the bottom — the internal seals have failed.
  • It runs but drains slowly — the drain line may be clogged further down.
  • It makes a loud grinding or rattling noise even after clearing the jam — a bearing may be damaged.
  • The unit is more than 10 years old and has had multiple issues.
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