The AI that knows your house
Uncle AI is an AI-powered home repair and maintenance assistant built for everyday homeowners. Instead of wading through YouTube videos or waiting days for a contractor callback, homeowners describe their problem in plain language - and Uncle AI asks the right diagnostic questions, explains what's broken, provides step-by-step repair guidance, and tells them honestly when they need to call a professional.
The product is built on the belief that most home repair problems are diagnosable - the issue is that homeowners don't know the vocabulary or the process to figure out what's wrong. Uncle AI bridges that gap: it's the knowledgeable family member who happens to know everything about houses, available at 2am when the pipe starts dripping.
Uncle AI is free to start, accessible on any device, and designed for the 85 million homeowners in America who spend an average of $13,000 per year on home maintenance - most of it on problems they could have diagnosed and fixed themselves with the right guidance.
Why Uncle AI exists
Andy Chao's relationship with home repair started at age seven, riding along with his father to fix toilets in the apartments his dad managed. Growing up, he also had an uncle who would just show up when something was broken around the house, look at the problem, and fix it. No invoice, no confusion, no waiting. Just someone who knew what they were doing and took care of it.
That experience shaped how he thought about homes for the next 25 years. He built a career in real estate, eventually overseeing operations across more than 2,000 apartment units in Los Angeles. Year after year, maintenance costs went up. Not because the problems were getting harder, but because the process of dealing with them was: expensive service calls just to find out what was wrong, contractors who couldn't explain the issue clearly, and tenants making decisions without the information they needed.
The personal turning point came when his partner moved in and a few things around the house needed fixing. Andy tried to handle them himself. He called contractors who charged just to show up. He searched online and found guides that were either too technical, missing key steps, or just plain wrong for his situation. He enrolled at Los Angeles Trade Technical College to learn basic plumbing from scratch. That experience made the real problem clear: it was not just hard to know what was wrong, it was hard to find guidance you could actually trust and follow through on.
He built Uncle AI because growing up, he always had that uncle. Someone calm and confident who would come over, look at the problem without judgment, and tell you exactly what was going on and what to do about it. Not everyone has that person. Uncle AI is that person.
"I wanted a source I could trust completely. Not just technically, but in the way it talked to me. Calm, direct, honest about what I could handle myself and when I needed to call someone. The kind of answer you get from someone who actually knows, not someone who's guessing."
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