What's actually causing this
Electric water heaters lose heat when a heating element burns out or the thermostat fails. Gas heaters fail when the pilot light goes out, the thermocouple wears out, or the gas valve malfunctions.
What you'll need
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- Multimeter Shop →
- Heating element wrench Shop →
- Replacement heating element Shop →
- Flathead screwdriver Shop →
Step-by-step fix
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1
Check the circuit breaker
Go to your electrical panel and look for a tripped breaker labeled 'water heater.' Reset it and wait 30 minutes to see if hot water returns.
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2
Check the pilot light (gas heaters)
Look at the pilot light window on the front of the tank. If the pilot is out, follow the manufacturer's relighting instructions on the label.
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3
Test the heating elements (electric heaters)
Turn off power at the breaker. Remove the access panel on the side of the heater and test each element with a multimeter set to ohms. A reading of 0 or infinity indicates a failed element.
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4
Replace the failed element
Drain the tank, unscrew the failed element with a heating element wrench, and install the replacement. Refill before restoring power.
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5
Check the thermostat setting
The thermostat should be set to 120°F (49°C). Higher settings can cause scalding; lower may feel cold. Adjust and wait 1 hour.
In Atlanta, tap water is soft (50–90 ppm). Atlanta's water is soft, sourced from the Chattahoochee River. Mineral buildup on fixtures is minimal. Corrosion from soft water (pin-holing in copper) is a concern in older homes. Water softeners are less common than in hard-water areas.
Plumbers in Atlanta typically charge $90–150/hr. Most homeowners budget $800–2,500 for common repairs like fixture replacement, drain clearing, or valve repairs.
Georgia requires state licensing for master plumbers. Homeowner exemptions exist for minor work. Atlanta requires city permits and inspections.
Mix of pre-1950s and post-1960s construction. Older homes may have galvanized piping with corrosion. Soft water can cause pin-holing in copper piping. Most newer homes have copper or PVC. Humidity means condensation and mold risk on exposed pipes.
Freeze risk in Atlanta is minimal — hard freezes are rare. Pipe insulation is generally not a concern, though occasional cold snaps can surprise under-prepared homes.
DIY in Atlanta: Atlanta's moderate licensing requirements and growing DIY culture make it reasonably friendly for homeowner repairs. Humidity management and moisture prevention are key DIY focuses. Most people hire contractors for major electrical and HVAC work.
- The tank is leaking from the base — this means the tank has failed internally and needs full replacement.
- The unit is over 12 years old — replacement is more cost-effective than repair.
- You smell rotten eggs (gas smell) — leave the house and call the gas company immediately.
- The pressure relief valve is releasing water — this is a safety issue requiring professional diagnosis.
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