What's actually causing this

Electric water heaters lose heat when a heating element burns out or the thermostat fails. Gas heaters fail when the pilot light goes out, the thermocouple wears out, or the gas valve malfunctions.

What you'll need

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Step-by-step fix

  1. 1

    Check the circuit breaker

    Go to your electrical panel and look for a tripped breaker labeled 'water heater.' Reset it and wait 30 minutes to see if hot water returns.

  2. 2

    Check the pilot light (gas heaters)

    Look at the pilot light window on the front of the tank. If the pilot is out, follow the manufacturer's relighting instructions on the label.

  3. 3

    Test the heating elements (electric heaters)

    Turn off power at the breaker. Remove the access panel on the side of the heater and test each element with a multimeter set to ohms. A reading of 0 or infinity indicates a failed element.

  4. 4

    Replace the failed element

    Drain the tank, unscrew the failed element with a heating element wrench, and install the replacement. Refill before restoring power.

  5. 5

    Check the thermostat setting

    The thermostat should be set to 120°F (49°C). Higher settings can cause scalding; lower may feel cold. Adjust and wait 1 hour.

What this costs in Denver
DIY (parts only) $0–80
Hiring a local pro $300–1,500
Cost of doing nothing No hot water indefinitely; potential energy waste
Plumbing considerations for Denver homeowners

In Denver, tap water is moderate (80–150 ppm). Denver's water is moderately hard, sourced from snowmelt and groundwater. Scale buildup is noticeable but less severe than in hard-water metros. Water treatment varies by neighborhood.

Plumbers in Denver typically charge $110–170/hr. Most homeowners budget $800–2,500 for common repairs like fixture replacement, drain clearing, or valve repairs.

Colorado requires state licensing for plumbers. Denver requires permits. Homeowner exemptions limited to minor repairs.

Mix of pre-1950s and post-1970s construction. Older homes may have galvanized piping. Freeze-thaw cycles cause burst risk; insulation and heat tape are common. High altitude means lower boiling/freezing points affect equipment. Copper and PEX are standard in newer homes.

Denver winters regularly bring freezing temperatures. Pipe freeze risk is real, especially in older homes with uninsulated exterior walls. Heat tape and foam insulation on exposed pipes are worthwhile investments. Know where your main water shutoff is before winter.

DIY in Denver: Denver's moderate licensing and outdoor-focused culture support DIY repairs. Freeze-thaw maintenance and seasonal winterization are common homeowner tasks. High altitude knowledge is helpful. Most people hire professionals for electrical and HVAC work.

Stop and call a pro if you see this
  • The tank is leaking from the base — this means the tank has failed internally and needs full replacement.
  • The unit is over 12 years old — replacement is more cost-effective than repair.
  • You smell rotten eggs (gas smell) — leave the house and call the gas company immediately.
  • The pressure relief valve is releasing water — this is a safety issue requiring professional diagnosis.
Not sure what's wrong?

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