What's actually causing this

Electric water heaters lose heat when a heating element burns out or the thermostat fails. Gas heaters fail when the pilot light goes out, the thermocouple wears out, or the gas valve malfunctions.

What you'll need

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Step-by-step fix

  1. 1

    Check the circuit breaker

    Go to your electrical panel and look for a tripped breaker labeled 'water heater.' Reset it and wait 30 minutes to see if hot water returns.

  2. 2

    Check the pilot light (gas heaters)

    Look at the pilot light window on the front of the tank. If the pilot is out, follow the manufacturer's relighting instructions on the label.

  3. 3

    Test the heating elements (electric heaters)

    Turn off power at the breaker. Remove the access panel on the side of the heater and test each element with a multimeter set to ohms. A reading of 0 or infinity indicates a failed element.

  4. 4

    Replace the failed element

    Drain the tank, unscrew the failed element with a heating element wrench, and install the replacement. Refill before restoring power.

  5. 5

    Check the thermostat setting

    The thermostat should be set to 120°F (49°C). Higher settings can cause scalding; lower may feel cold. Adjust and wait 1 hour.

What this costs in Washington
DIY (parts only) $0–80
Hiring a local pro $300–1,500
Cost of doing nothing No hot water indefinitely; potential energy waste
Plumbing considerations for Washington homeowners

In Washington, tap water is moderate (90–150 ppm). DC's water is moderately hard, sourced from Potomac River and local sources. Scale buildup is noticeable. Water softeners are common.

Plumbers in Washington typically charge $130–210/hr. Most homeowners budget $800–2,500 for common repairs like fixture replacement, drain clearing, or valve repairs.

DC requires state licensing. DC permits required for all work. Homeowner exemptions very limited.

Pre-1950s rowhouses and Federal-era homes dominate. Galvanized piping with corrosion is common. Cast-iron drains are standard. Copper replacement is frequent in renovations. Freeze-thaw cycles cause burst risk. Many homes have radiant heat.

Washington gets occasional freezes, but extended deep cold is uncommon. Pipes in exterior walls or unheated crawl spaces are the primary risk. A few nights below freezing per year means basic insulation is prudent.

DIY in Washington: DC's strict codes, historic preservation requirements, and high licensing standards restrict DIY repairs. Most homeowners must hire licensed professionals. Permits are expensive. Non-compliance costs are high.

Stop and call a pro if you see this
  • The tank is leaking from the base — this means the tank has failed internally and needs full replacement.
  • The unit is over 12 years old — replacement is more cost-effective than repair.
  • You smell rotten eggs (gas smell) — leave the house and call the gas company immediately.
  • The pressure relief valve is releasing water — this is a safety issue requiring professional diagnosis.
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